Protecting Personal Information
Steels has always been committed to providing the highest level of security and privacy for personal information about current, past and prospective customers and other identifiable individuals that comes into its possession or custody.
This Privacy Code contains ten principles that are to be adhered to by Steels regarding the collection, use and disclosure of information about any identifiable individual. Specific information that has been rendered anonymous by the removal of information that would identify a specific individual is not subject to this code.
Basis of Steels' Ten Privacy Principles
This Privacy Code complies with the principles expressed in the British Columbia Personal Information Act, which was enacted by the Legislature in October 2003 and also complies with the Personal Information Protection.
Summary of Steels’ Ten Privacy Principles
Principle 1: Accountability
Steels is responsible for all personal information under its control and its Privacy Officer is accountable for Steels’ compliance with the principles described in this Privacy Code.
Principle 2: Identifying the Purposes for Collecting Personal Information
Steels will identify and document the purpose for which personal information is collected at or before the time the information is collected.
Principle 3: Consent
Steels requires an individual’s knowledge and consent (express or implied) for the collection, use or disclosure of personal information, except as otherwise required or permitted by law.
Principle 4: Limiting the Collection of Personal Information
Steels will limit the amount and type of personal information collected to that, which is appropriate and required for its purposes. It will collect personal information by fair and lawful means.
Principle 5: Limiting the Use, Disclosure and Retention of Personal Information
Steels will not use or disclose personal information for purposes other than those for which it was collected, except with the consent of the individual or as required or permitted by law. Personal information will be retained only as long as necessary for the fulfillment of those purposes, except as otherwise permitted or required by law.
Principle 6: Accuracy
Steels will keep personal information as accurate, complete, and up-to-date as necessary for its purposes.
Principle 7: Safeguards
Steels will protect personal information with safeguards appropriate to the sensitivity of the information.
Principle 8: Openness
Steels will be open about its policies and procedures regarding management of personal information. Steels will ensure that individuals are reasonably able to acquire information about Steels’ policies and procedures and will make this information available in a form that is generally understandable.
Principle 9: Individual Access
Upon request in writing, Steels will inform an individual of the existence, use, and disclosure of his or her personal information and will provide access to that information, except where the law requires or permits Steels to deny access.
Principle 10: Challenging Compliance
An individual will be able to direct a challenge concerning compliance with the above principles to Steels’ Privacy Officer.